Accountedge pro

BackgroundFor sending emails, including those with sales- and purchase-based document attachments (such as invoices, orders, quotes, bills, etc.), AccountEdge Pro for Windows is compatible with two desktop email platforms: Mozilla Thunderbird and Microsoft Outlook. Thunderbird is a free and open-source email application. The desktop version of Outlook is a component of the paid and proprietary Microsoft Office Suite.If you are on AccountEdge Pro 2021 (64-bit) and higher, we recommend using the 64-bit version of Outlook or Thunderbird. If you are on AccountEdge Pro 2020 or earlier, you will need the 32-bit version of Outlook or Thunderbird. AccountEdge does not work with the Microsoft Store App version of Office.To find out if your Office is the Store App version, you can visit this link: Microsoft Office Store AppEmail ConfigurationAccountEdge cannot send emails by itself. It can only send emails through your system's default email app. When you instruct AccountEdge to send an email, it will automatically use your system's default email client. There are no email settings within AccountEdge that can be configured by the user. Any changes you would like to make to your AccountEdge email settings must be configured in your default email app -- not in AccountEdge (because, again, there are no email settings in AccountEdge). When you send an email in AccountEdge, it will automatically use your system's default email client.In Windows 7, 8, 10, and 11, you can set your system's default email client by:Opening the Control PanelClick on "Default Programs"Click on "Set your default programs"Click on Outlook and then click "Set this program as default"A default email client *MUST* be installed and set up on your system before you can send emails from AccountEdge. Also, AccountEdge cannot send email directly through a webmail service (such as Gmail). You can, however, set up Thunderbird or Outlook to use a web-based email address, which would then enable AccountEdge to send emails using the desired webmail address. (Consult your webmail provider on how to configure your desktop email app to use your webmail email account.)MAIN TAKEAWAY: There are no configurable email settings within AccountEdge itself. When you direct AccountEdge to send an email, it will automatically use the default email address you set up in your system's default email client. If you haven't set up your system's default email client, AccountEdge cannot send emails.TroubleshootingThe majority of email errors can be resolved by copying the MapiEX Disable.txt file from the MAPIEX Disabler folder to the main AccountEdge folder.For the 2011 version: Move MapiEX Disable.txt file from the C:\AccountEdge2011\MAPIEX Disabler folder to the C:\AccountEdge2011 folder.For 2012 version and all versions after: Move MapiEX Disable.txt file from the C:\AccountEdgePro[Year]\MAPIEX Disabler folder to the C:\AccountEdgePro[Year] folder. (The [Year] will depend on your version of AccountEdge)If this does not resolve your email issue, please see the following section on different error messages.ErrorsMAPI Error MessagesI/O ErrorsMAPI Dll Error MessageA Program is Trying to Send Messages on Your Behalf"Email Attachment Missing InformationMAPI Error MessagesThe most common error messages that are received when attempting to email

ID:11234 AccountEdge and Mac OS "Catalina"AccountEdge is not compatible with the new Mac operating system, called "Catalina"...Learn more.You can copy AccountEdge, your company file, and your customised templates to a new computer in a few easy steps.OK, let's step you through it. 1. Back up your company file Backing up creates a single file that you can copy to a portable storage device, such as a USB stick.Create a backup of your company fileGo to the File menu and choose Backup.Select the Back up all data and To a Disk options, then click Continue. Choosing the Back up all data option ensures the backup will include your customised templates (forms, personalised letters, etc.).Specify a name for the backup file, and where you want to save it. To make it easier to find later, save it to your desktop.Click Save.Copy the backup file to a portable storage deviceA portable storage device, such as a USB stick, allows you to take files from one computer to another. Copy the backup file from the old computer onto your portable storage device. If you need help doing this, refer to the device's help documentation. 2. Install AccountEdge on your new computer Before you install, make sure AccountEdge will work on your new computer by checking the system requirements. Only download and use products and versions you're licensed for. Visit www.myob.com/downloads for details.Setting up AccountEdge Network Edition? See the AccountEdge network implementation guide.To start the installationAccountEdge Pro and Basic: Click and drag on the AccountEdge

Icon on the left hand box, and drop it on top of the Applications shortcut (example only - your version number may vary).Then you'll see the Copy window - before the installation is complete.AccountEdge Network Edition: Double-click the Setup icon and follow the on-screen installation instructions.When complete, AccountEdge will be installed in the Applications folder as shown below.After installing, manually check for additional updates by going to the AccountEdge menu and choosing Check for Updates. 3. Copy and restore the backup on your new computer Start by copying the backup file from the portable storage device to your new computer. To make it easier to find later, copy the backup file to your desktop.If you're moving AccountEdge Network Edition to a new workstation (and not a new host machine), skip to task 4b below.To restore the backup on the new computer:Open AccountEdge on the new computer.Open the sample company file, then go to the File menu, choose Restore then choose From a Disk. In AccountEdge Pro or Network Edition v12 or later you can click Restore from a disk on the Welcome window (under the Company File Maintenance dropdown list).On the Open window, select the backup file you copied from the old computer, then click Open.If restoringDo thisAccountEdge, AccountEdge Basic, or AccountEdge ProOn the Choose a Folder window, click Desktop, then click New Folder.Name the new folder Restored, or similar, then click Create.Click Choose. The backup is restored to the Restored folder on the Desktop.If the following prompt appears, click

From AccountEdge are MAPI errors. There are a few different error messages you could receive.Examples:MapiEX could not open the message store or outboxCheck MAPI configurationOn Windows Vista, Windows 7 or Windows 8 machines, the issue may be related to User Access Control. On Windows machines, AccountEdge Pro runs with administrator privileges. When attempting to send email from AccountEdge Pro, the email program must run at the same privilege level. If the email program wasn't running, AccountEdge Pro will launch the mail program with the appropriate privilege level. On the other hand, if the mail program was launched with a non-administrator privilege level, you will get one or both of the above messages. Therefore, either let AccountEdge Pro launch the mail program, or launch the email program with administrator privileges.This problem should also be resolved by using the troubleshooting instructions.I/O ErrorsI/O Error -5000 in Reset Routine I/O Error in RoutineVariations on this error may include messages similar to the following: — Error - I/O Error in Get Routine — UnauthorizedAccessException — The attachment file was created successfully but there was an error writing it — Error sending emailKnown CausesThere are 2 known causes of these errors:Security software: Antivirus, security system and other security software or settings may prevent your software from communicating with your email program. Try temporarily disabling any security programs and see if they are the cause.Access to temporary files denied: When sending a document via email from AccountEdge, a PDF document is created and stored in a temporary folder on your computer. The PDF is 'Read Only' so it is not deleted or changed while the email is generated. After the email is created in the email program, such as Microsoft Outlook, the PDF document is deleted. In the event of a time-out, computer crash, or other unexpected interruption during this process, the software does not get the chance to delete the PDF and it is left behind in a 'Read Only' state.ResolutionTry restarting your AccountEdge and your email program. This may remove the 'Read Only' status of the PDF. If the error persists, you can search for the PDF file on your computer and delete it.If the error was generated in...Then delete the file named...SalesESale.pdfPurchasesEPurchase.pdfReportsEReport.pdfStatementsEStatement.pdfPayslipsPayslip.pdfTo delete these files:Open Windows SearchWindows XP: Click start and then click the search buttonWindows 7 and Server: Click start and type in the search box right above the start menuWindows 8 and 10: Hit the Windows key on your keyboard and start typingIn the Search box, type *.pdf.Windows XP only: Click More Advanced Options then select the Search hidden files and folders option.Hit the enter key. By default, the PDF files are typically found in the locations shown below. Replace *username* with the Windows login username:Windows 7 and 8: C:\Users\*username*\AppData\Local\TempWindows XP: C:\Documents and Settings\*Username*\Local Settings\TempWindows Server 2008: C:\Users\*username*\AppData\Local\TempOnce located, delete the offending PDF document depending on which area gives the error as shown in the table aboveNote: You need to ensure hidden files and folders are displayed to view some of the