Hp dock g5 drivers

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--> Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. ‎02-22-2024 11:23 PM - edited ‎02-22-2024 11:27 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: OMEN by HP - 17-an016nc Operating System: Microsoft Windows 10 (64-bit) Hi,I just purchased dock station HP USB-C G5 and I want to connect my monitors with it. Monitor is successfully connected but didnt get any signal and display is black. But notebook has monitor connected, I can even change its resolution.It seems that notebook input port doesnt support it?Thanks for reply 2 REPLIES 2 banhien 112,887 29,490 14,374 401 Level 20 ‎02-23-2024 02:13 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @Jakecz55 The specs of your machine is is NOT compatible with the HP USB-C G5. I have not seen USB-C docks for many HP Omen machines.Regards. BH*****Click the KUDOS thumb up on the left to say 'Thanks'**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Was this reply helpful? Yes No ‎02-24-2024 12:35 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Can you please explain why it is not compatible? Notebook has thunderbolt 3 (dp 1.2), i thought it is enough for it. Even notebook has drivers for hp usb-c g5. And exists any dock for my notebook I can use for connecting monitors? I dont need power supply, just transfer display to my monitors.Thank you for advice Was this reply helpful? Yes No Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept

Hi @greggmichalski It's HPRC where you probably need to upload the zip files >> try to power reset your HP commercial computer by pressing and holding the power button for approximately 15 seconds or even 30 seconds.Here are details >> you have the classic USB-C G5 dock, please download and install all these 3 - 4:RealTek LAN network driver 10.59 (Win 10) LAN network driver 1153 (Win 11) Dock G5 firmware 1.0.18.0 driver 6.3.9600.205 for the records... if you have the newer USB-C Essential G5 dock, please download and install all these 4:RealTek LAN network driver 10.59 LAN network driver 1153 (Win 11) Essential Dock G5 firmware 01.00.09.00 driver 6.3.9600.2337 firmware 03.05.00 the computer when all the installation completes.If the dock drop continues, the dock must be connected/cable plugged in . Go to Start button -> Device Manager -> Network adapters -> right click on the Realtek -> PropertiesIn the driver properties, in the "Advanced" tab - find and set to DISABLESelective suspendIdle power savingsEnergy-Efficient EthernetApply / Save / Close.For Windows 11 (extra), to to the "Power Management" tab and uncheck the option to allow the computer to turn off the device. Apply / Save / Close.Unplug/plug/Reconnect or Restart the PC ...and you should be good then.Hope this helps Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;*** HP employee *** I express personal opinion only *** Joined the Community in 2013