Hp envy 4500 won t scan

Author: c | 2025-04-24

Methods for Scanning Using HP Envy 4500 . Here are the primary options for scanning originals with the HP Envy 4500: Method 1 – By Using HP Smart App . The HP

HP Envy 4500 Won t Scan - HP Support Community -

Sign up Sign in HP Community Printers Scanning, Faxing, and Copying hp envy 4500 is inly scanning into jpg photo? Options Float Topic for All Users Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page Feature this Topic Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app). Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan ‎12-06-2024 07:26 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post I have an hp envy 4500 printer/scanner. It always scanned into documents folder as a pdf. Now it is scanning as a jpg into photos folder. I pull up scanner to try and change settings but now there isn't even a pdf option. drop down bar only gives jpg, bmp, png, tif options. If I try to change file name to documents my computer gets error message that says ...can't load scan profile. Your profile settings might not be compatible with this scanner. Windows will scan using the default setting. I have been using this pc and printer combo for several years and never had this occur before. So I'm unsure what has happened? Can anyone help me? 3 REPLIES 3 ‎12-07-2024 01:37 PM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi @12beachy ,Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you.I understand the issue you're experiencing with your HP Envy 4500 scanner likely results from a change in the scanning software settings or updates to your system or scanner driver. Here’s a step-by-step guide to help you resolve this issue:1. Check HP Scanning Software Ensure you're using the latest version of the HP Smart App or HP Scan and Capture software: If you previously used a different HP software, confirm it's still installed and not replaced during updates. Open the app and look for scanning options. Check if there's a Save as PDF or File Type option under the settings.2. Use Windows Scan App

Solved: hp envy 4500 won t scan - HP Support Community

Open the Windows Scan App (pre-installed on Windows 10/11): Search for Scan in the Start Menu. Choose your HP Envy 4500 from the list of scanners. In the "File type" dropdown, check if PDF is an option. If not, continue to the next step. 3. Reinstall Scanner Drivers Reinstall the drivers for your printer/scanner to reset the profiles: Uninstall the current drivers from Settings > Apps. Download and install the latest drivers from the HP Support Website. During installation, choose the Full Feature Software and Driver package. 4. Adjust Scan Settings If the issue persists: Open Control Panel > Devices and Printers. Right-click on your HP Envy 4500 and select Scan Properties. Check the settings for available file types. If PDF is not listed, reinstalling drivers should restore the default profiles. 5. Reset Scanner Profiles The error about "can't load scan profile" might indicate corrupted profiles. To reset: Open the HP Scan software. Select Preferences or Advanced Settings. Delete or reset all profiles to their defaults. 6. Check for System Updates Ensure your Windows and printer firmware are up to date: Go to Settings > Update & Security > Windows Update. Check the HP website for firmware updates for your Envy 4500. 7. Troubleshoot Conflicts If you've recently installed other imaging software, it might have overridden the scanner settings. Disable or uninstall conflicting applications temporarily to test.I hope this helps. Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! A_GayathriHP Support Community Administrator. Was this reply helpful? Yes No ‎12-09-2024 07:59 AM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi Gaya1239, So the advice you gave me what somewhat helpful. I was able to use the windows scan app to finally get a pdf option to show up in the drop drown window. However, when I scan , now the message comes up, document was scanned to other... I have no idea what this means or then when the document went? Any ideas? Was this reply helpful? Yes No ‎12-19-2024 07:42 AM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi @12beachy ,Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it

HP Envy 4500 won t Scan anymore - HP Support Community

We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. Disable Compatibility view, upgrade to a newer version, or use a different browser. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan ‎10-12-2016 09:52 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: HP Envy 7640 Operating System: Microsoft Windows 10 (64-bit) We recently brought the Envy 7640 as a replacement for an earlier HP printer (Photosmart 7520) as the blurb said it could do 2 sided scanning. This now appears not to be the case. The old printer allowed us to select 2 sided orginal and scan one side then the other and the software resorted the pages. The Envy appears to only allow single sided scanning with no option to do 2 sided scanning at all.Anyone got any ideas how to reolves this? 1 ACCEPTED SOLUTION ShlomiL 34,823 14,510 5,790 1,518 Level 17 ‎10-12-2016 10:35 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hi,While the HP Photosmart 7520 offers Auto ADF Duplexing (auto 2 sided scanning of an original), the Envy 7640 do not offer a such but only 2 sided printing, as listed by its specifications below: may download and install HP Scan Extended below as a workaround: HP scan Extended you may perform manual 2 sided scanning, it will guide you to reload the 2nd side into the ADF. Click the Yes button to reply that the response was helpful. Methods for Scanning Using HP Envy 4500 . Here are the primary options for scanning originals with the HP Envy 4500: Method 1 – By Using HP Smart App . The HP

Envy 4500 won t copy or scan - HP Support Community

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HP Envy 4500 won t scan as a document to my computer

I've tried all of these suggestions several times. I also have trouble with auto duplex printing. I think I found a sloution that seems to be working fine and is stable. Change your HP Envy Printer Dirver to the HP Envy 4500 Series. I'm in Windows 10, 64 bit but it should be the same in 32 bit.1. Open Control Panel by typing Control Panel in the Cortana search box. Choose Devices and Printers.2. Right Click on your HP Envy printer and select Printer Properties3. In properties click on the Advanced tab4. Now click on New Driver then click Next in the popup window5. In the next dialogue window choose HP in the left pane then scroll down to find HP Envy 4500 series Class Driver (they're in alphabetical order so the HP Envy drivers are just after the Deskjets).6. Choose Next, Apply and CloseAfter many frustrating hours and several calls to HP Support, this seems to have solved my problem. Duplex works fine, color printing works fine and the driver now displays the option to print in Grayscale or Color.

HP Envy 4500 won t print wireless on laptop but will scan

Hi @kelley18,Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you.It sounds like you've already tried some troubleshooting steps, but if you're still encountering the issue, here are a few more things you can try. Check for Firmware Updates: Sometimes, printer manufacturers release firmware updates that address issues like false error messages. Check if there are any updates available for your HP Envy 4500 printer and install them if necessary. Verify Cartridge Installation: Make sure that the color ink cartridge is installed correctly. Remove it and reseat it firmly into the printer, ensuring that it clicks into place securely. Inspect for Damage: Check the cartridge for any visible damage or defects. If you see any, try replacing it with a new one. Clean Cartridge Contacts: Use a lint-free cloth lightly dampened with distilled water to gently clean the electrical contacts on the cartridge and inside the printer. Make sure both are completely dry before reinstalling the cartridge. Try a Different Cartridge: If possible, try using a different color ink cartridge to see if the issue persists. This can help determine if the problem is with the cartridge itself or with the printer.By following these steps, you should be able to troubleshoot the issue with the ink cartridge error on your HP Envy 4500 printer.I hope this helps.Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!Alden4HP Support Raj_05HP Support Community Moderator. Methods for Scanning Using HP Envy 4500 . Here are the primary options for scanning originals with the HP Envy 4500: Method 1 – By Using HP Smart App . The HP Are you looking for the simple steps for HP Envy 4500 scan to computer? Wondering how to enable HP Envy 4500 Scan to computer? Facing