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Your Member ID is a 9-digit code that uniquely identifies your account.You can find it in several places:In Your Ownerly Emails:Welcome to Ownerly Email: Your Member ID is located at the top right corner of this email.Email Address Verification Email: Look at the top right corner of the email for your Member ID.Password Reset Email: Your Member ID is displayed at the top right corner of the email.Note: You may also find your Member ID in other emails you receive from Ownerly, but these are the most common ones.On the Ownerly Website while Logged In:Account Menu: When logged in, your Member ID is at the top of your account menu, which can be found in the top right corner of any screen.Logged In Pages: Look at the bottom of any Ownerly page while logged in. Your Member ID is displayed there.My Account Page: Navigate to the “My Account” page and locate the “Need assistance” section. Your Member ID is visible there.If you need further assistance or cannot locate your Member ID, please contact our support team for help.

Disclaimer: The information contained in any report and on our website is not necessarily 100% accurate, complete or up to date, nor a substitute for your own due diligence, especially concerning such sensitive items as criminal history, relatives, mortgages and liens. Our data comes from a wide variety of sources, but some municipalities and jurisdictions are slow to report and digitize their data, so we cannot guarantee or warrant full accuracy of ALL search results.Ownerly's mission is to help homeowners learn more about their homes, but Ownerly does not provide private investigator services or consumer reports, and is not a consumer reporting agency per the Fair Credit Reporting Act. You may not use our site or service or the information provided to make decisions about employment, admission, consumer credit, insurance, tenant screening or any other purpose that would require FCRA compliance. For more information governing permitted and prohibited uses, please review our Do's & Don'ts and our Terms and Conditions. Content generated by artificial intelligence (AI) is provided for informational purposes only. We do not guarantee the accuracy, relevance, or completeness of any information provided in AI-generated content. © 2025 Ownerly.com, all rights reserved. Ownerly®, and the OWNERLY logo are trademarks of Ownerly LLC

Completely understand your concerns regarding the account. Ownerly wants our customers to be aware of the billing prior to creating an account with us.When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up. Each customer must agree to these terms before successfully creating the account. This way our customers confirm they are fully aware of the charges including the date to cancel the trial.Our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. Our records do not indicate a previous request to cancel the account, in this event the account continued to renew as stated in the agreed terms. However, Ownerly prides itself on understanding our customers' concerns. We have refunded additional amount, details of that refund has been emailed to the address on file. We issued this refund in an act of good faith based on your expressed circumstances.If you would like to review our Account & Billing FAQS please click here: you have any additional questions, please don't hesitate to contact us.Ownerly takes publicly available…Ownerly takes publicly available information on real estate and sells it in "reports" for $34.99 per month.There free trial is "evergreened" into a monthly subscription in partnership through venmo(paypal) with access to ACH through your checking. Together venmo and Ownerly.com are taking advantage of retail customers. It's not billed through a VISA credit card that could more easily challenged and credited. Very little and highly questionable business practices. Buyer BEWARE!Date of experience: February 01, 2025Hello Peter, At the time of sign up we do outline that this is a subscription plan that will auto renew until elected to cancel. Additionally, the account is renewed utilizing the payment method you used to initially sign up. We do apologize for any inconvenience and would be happy to assist you. Please feel free to contact us at support@ownerly.com Told me there was a report available…Told me there was a report available for a property. Paid $1 to access report and spent 20 mins setting up an "account". Comes up "no info available". I want my dollar back!Date of experience: January 30, 2025Hello There,We would be happy to assist you, but will require information to locate your account. Please feel free to contact us at support@ownerly.comSuper upsetSuper upset. I did realize that I signed up for a trial that needed to be canceled. Cannot figure out to cancel. Very upset. ChristinaDate of experience: January 19, 2025Hi there Christina,Thank you for reaching out.Based on your review it appears that you may have signed up for our 7